Privacy Policy
PRIVACY POLICY
PARQUE DE CAMPISMO QUINTA DO REBENTÃO - www.campismochaves.pt
Parque de Campismo Quinta do Rebentão main purpose is to provide accommodation services in Camping, Caravans, Bungalows and Mobile-Home.
Articles 8, 13, 14 and 21 of the General Data Protection Regulation
The respect for the Parque de Campismo Quinta do Rebentão website users, the protection of your data and all those who relate directly or indirectly to our services and company are an absolute priority for us.
On the Parque de Campismo Quinta do Rebentão website, it is important that you understand that we are entirely transparent in the information we present and also in the information we collect and treat about those who browse our website.
Therefore, whenever you visit our website, you are presented with a message inviting you to read and accept our privacy policy. By accepting our privacy policy, we will store the IP address used by your computer, the date and time, for registration and proof purposes only.
Our website collects various information - anonymous and never identifying the user - through the Google Analytics system, being able to obtain with these data statistics about the type of users, preferences, location and other anonymous and general information to be able to provide better content and optimize our services and website.
In addition, we only collect personal data through the Contact Form available on the website.
In points 4, 5 and 6, we describe what data we collect and how we treat it, and at any time it can be accessed, edited or deleted by users.
Please note that we cannot guarantee that all URLs in this document will be functional when you read this. All URLs in this data protection declaration are verified to be correct and active at the time of writing; however, we cannot guarantee that any URLs to external websites will remain functional over time, as such URLs are subject to change at the discretion of the external website owner.
If you have any questions, do not hesitate to contact us:
GEMC - Gestão de Equipamento do Município de Chaves, EM S.A.
Termas de Chaves
Largo das Caldas
5400-534 Chaves
Phone: + 351 276 332 445
Fax: 276 332 447
Email: parquedecampismo@chaves.pt
Website: www.campismochaves.pt
MORE INFORMATION ABOUT OUR WEBSITE
1. ABOUT COOKIES
This website uses cookies. Cookies are text files stored on a computer system via an Internet browser. Cookies allow us to recognize users of our website. The purpose of this recognition is to make navigation easier for users. The website user who uses cookies, for example, does not need to enter access data each time the website is accessed because this is assumed by the website.
The data subject (the user) can at any time prevent the setting of cookies on our website through a corresponding setting of the Internet browser used and therefore permanently deny the setting of cookies. In addition, cookies that have already been set can be deleted at any time via the Internet browser or other software programs. This is possible in all popular Internet browsers and is commonly referred to as “clearing the cache”. If the data subject disables the setting of cookies in the Internet browser used, not all the features of our website can be fully usable.
2. COLLECTION OF GENERAL DATA AND INFORMATION
This website collects general data and information when a data subject or an automated system accesses the website. This data and general information are stored in server log files. The data collected may consist of (1) browser types and versions used, (2) the operating system used by the system that accesses it, (3) the website through which the system arrives at our website (the so-called referent), (4) the sub-websites, (5) the date and time of access to the Internet website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the system accessing the website and (8) any other similar data and information that may be used in the event of an attack on our information technology systems.
We do not draw conclusions about the data subject when using this data and general information. Rather, this information is necessary to (1) deliver our website content correctly, (2) optimize our website content as well as your advertisement, (3) ensure the long-term viability of our technology systems information and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber-attack. Therefore, we analyze the data and information collected statistically with the aim of increasing the protection and security of our company's data and ensuring an optimal level of protection for the personal data we process. Anonymous data from server log files is stored separately from all personal data provided by a data subject.
3. COLLECTION OF GENERAL DATA FOR USE IN GOOGLE ANALYTICS
This website uses an anonymized data collection system for web analysis and statistical use. Web analytics is the collection, aggregation and analysis of data about the behavior of visitors on websites. A web analysis service collects and inter associates data about the website from which a person came, which pages were visited, or how often and for what duration a page was viewed. These analyzes are mainly used to generate statistical reports to optimize a website and carry out a cost-benefit analysis of Internet advertising. The data relating to each user is kept for 50 months, after which it is permanently deleted.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043-1351, United States of America.
Google Analytics places a cookie on the data subject's information technology system. The definition of cookies is explained above. By setting the cookie, Google can analyze our website’s use. With each call to one of the individual pages of this Internet website, which is operated by the controller and in which a component of Google Analytics has been integrated, the Internet browser on the information technology system of the data subject will automatically send data via the component of the Google Analytics for online advertising purposes. In the course of this technical procedure, the Google company gains knowledge of personal information, such as the IP address of the data subject, which allows Google, among other things, to understand the origin of visitors and carry out behavioral analyzes on the website.
The data subject can, as indicated above, prevent the setting of cookies on our website at any time through a corresponding adjustment of the web browser used and, therefore, permanently deny the setting of cookies. This browser adjustment will also prevent Google Analytics from setting a cookie on the data subject's information technology system. In addition, cookies already used by Google Analytics can be deleted at any time via the web browser or other software programs.
Furthermore, the data subject can object to a collection of data generated by Google Analytics, which is related to the use of this website, as well as the processing of this data by Google. For this, the data subject must download a browser add-on at tools.google.com/dlpage/gaoptout and install it. This browser add-on informs Google Analytics – via JavaScript – that any data and information about visits to web pages cannot be transmitted to Google Analytics. Installing the browser add-on is considered an objection by Google. If the data subject's information technology system is later erased, formatted, or newly installed, the data subject must reinstall the browser add-on to disable Google Analytics.
If the browser add-on has been uninstalled by the data subject or any other person who is attributable to their sphere of competence, or is deactivated, it is possible to perform the reinstallation or reactivation of the browser add-on.
More information and Google's applicable data protection provisions can be found at www.google.com/intl/en/policies/privacy and also at www.google.com/analytics/terms/us.html. Google Analytics is explained at www.google.com/analytics.
4. COLLECTION OF PERSONAL DATA IN THE FRAMEWORK OF FORMS
Parque de Campismo Quinta do Rebentão collects and uses the personal data of its customers (physical and online, whether actual or potential) in situations clearly identified, such as the Contact Form.
What is personal data?
Personal data is considered to be any and all information relating to a identified natural person or capable of being identified.
Who are the holders of personal data?
The customer, or potential customer, a natural person, to whom the data relates and who enjoys, or intends to enjoy, the products, services, and campaigns made available by Parque de Campismo Quinta do Rebentão.
The company's representative or contact point, in the case of legal persons, within the scope of the contract or pre-contractual due diligence execution, concluded between that company and Parque de Campismo Quinta do Rebentão.
What categories of personal data are processed by Parque de Campismo Quinta do Rebentão?
Contact information: e.g. name, email, telephone, address.
How, when and for what purposes is your personal data collected?
Your personal data may be collected in the following circumstances and for the following purposes:
Via the Parque de Campismo Quinta do Rebentão website when contacting the Parque de Campismo Quinta do Rebentão through the Contact Form in the Contacts tab.
For marketing campaigns, when you receive notifications of special offers by Parque de Campismo Quinta do Rebentão and with your express consent, you provide us with your personal data.
What are the grounds and duration of the processing of personal data?
Consent: your personal data may be processed by means of a free, specific, informed and explicit expression of will, pursuant to which you accept, by means of an unequivocal positive declaration or act, that your personal data be processed. For example, we process the personal data of our customers and potential customers, with consent, for commercial and marketing purposes, namely marketing campaigns, promotions, and satisfaction surveys about the services provided. On this basis, we also process data relating to your history of preferences and interests.
Pre-contractual due diligence and/or contract execution: your personal data may be necessary for the clarification of doubts, for the conclusion, execution and management of the contract concluded with Parque de Campismo Quinta do Rebentão.
Compliance with legal obligation: your data may be necessary to fulfil a legal obligation to which the person responsible for the treatment, in this case Parque de Campismo Quinta do Rebentão, is subject. For example, in order to comply with tax obligations, we have to provide information to the Tax Administration.
Legitimate interest: your data may be necessary to carry out certain tasks related to the business activity of Parque de Campismo Quinta do Rebentão, except in cases where your privacy and data protection rights must prevail. Examples: we process personal data based on legitimate interest, namely to improve our services, manage our relationship with the customer, before and during the services provided; within the scope of contact with customers via the website and social networks; when we need to contact the representative of a legal person, within the context of the performance of a contract.
How long do we keep your personal data?
Parque de Campismo Quinta do Rebentão retains the holders' personal data only for the period strictly necessary to pursue the purpose for which they were collected.
In some instances, the law requires data retention for a specific period, namely in the case of data necessary for information to the Tax Authority, which will be kept for 10 years, according to the legislation in force.
We will also keep your data for as long as you maintain a contractual relationship with Parque de Campismo Quinta do Rebentão. However, we may keep your personal data for periods longer than the duration of the contract, based on your consent, to ensure rights and duties related to the contract or in situations where there is a legitimate interest of Parque de Campismo Quinta do Rebentão, always respecting the period necessary to pursue the purpose for which they were collected.
In the absence of a specific legal obligation, your data will only be processed for the period necessary to fulfil the purposes for which it was collected and as long as there are legitimate grounds that allow its conservation by Parque de Campismo Quinta do Rebentão.
As a rule, your personal data, when processed for the purposes of marketing campaigns, will be kept for a maximum period of 3 years from the date of collection of your consent or the last contact made (whichever occurs last) and if, within this period, you have not withdrawn your consent.
Once the maximum retention period has been reached, the personal data will be irreversibly anonymized (and the anonymized data may be kept) or will be securely destroyed.
To whom do we transmit your personal data?
Parque de Campismo Quinta do Rebentão transmits your personal data only when necessary for the purposes described above.
The suppliers and/or service providers of Parque de Campismo Quinta do Rebentão are contractually subject to the same terms and conditions for the processing of personal data that this privacy policy establishes and are prohibited from using, transferring, disclosing or recording personal data of the holder for any purpose other than that for which they were specifically contracted.
Parque de Campismo Quinta do Rebentão may transmit your personal data, depending on the purpose of collecting it, to different recipients, such as reservation management platforms, tour operators, communication agencies, event promoters, and other commercial partners. Only the data necessary for the development of the activity pursued by these entities within the scope of the purposes identified in this privacy policy will be transmitted.
Your personal data may also be transmitted to entities to whom the data must be communicated by law, such as the tax authority or the Aliens and Borders Service.
What are the rights of the holders of personal data?
Parque de Campismo Quinta do Rebentão guarantees the applicability and compliance of all rights of the holder of personal data provided for in the General Data Protection Regulation and national legislation in force.
Right of Access
You have the right to obtain, from Parque de Campismo Quinta do Rebentão, confirmation that personal data concerning you are or are not processed and, if that is the case, the right to access your personal data and information concerning that same treatment, for example, you can request an exact copy of your compilation and request additional information about the treatment we carry out.
Right of Rectification
You also have the right to obtain, without undue delay, from Parque de Campismo Quinta do Rebentão, the rectification of inaccurate personal data concerning you, namely the right to correct or complete your personal data.
Right to data erasure (“right to be forgotten”)
You may exercise the right to obtain the erasure of your personal data, by Parque de Campismo Quinta do Rebentão, and without undue delay, provided that: the data is no longer necessary for the purpose that motivated its treatment; when you withdraw your consent and there are no other valid grounds for its conservation; when you object to the treatment and there are no prevailing legitimate interests on the part of Parque de Campismo Quinta do Rebentão, as well as in other cases legally provided for.
Right to Data Portability
You have the right to receive the personal data that concerns you and that you have provided to Parque de Campismo Quinta do Rebentão, in a structured, commonly used and machine-readable format, as well as the right to transmit this data to another person responsible for the treatment ( if this is technically possible) without the Parque de Campismo Quinta do Rebentão being able to prevent it, if the processing is based on consent or a contract, and if the processing is carried out by automated means.
Right to withdraw consent
You can, at any time, change your consent, limit it to certain types of treatment or withdraw it. However, the withdrawal of consent does not compromise the treatment's lawfulness based on the previously given consent.
Right of Opposition
You may also object, at any time, to the processing of personal data concerning you when there are no compelling and legitimate reasons for the processing that prevail over your interests, rights and freedoms, or for the purposes of declaration, exercise or defense of a right in a court case.
Right to Treatment Limitation
In certain situations, you have the right to obtain from Parque de Campismo Quinta do Rebentão, the limitation of the processing of your data, namely if you contest the accuracy of the personal data for a period that allows Parque de Campismo Quinta do Rebentão to verify its accuracy, in cases in which the data are no longer necessary for the purposes of the treatment but are still required by the data subject for the purposes of declaring, exercising or defending a right in legal proceedings and even when opposing the treatment, until it is verified that the reasons of legitimate interest of Parque de Campismo Quinta do Rebentão, prevail over yours, as well as in other legally foreseen cases.
Right not to be subject to any automated decision
You have the right not to be subject to any decision made solely on the basis of automated processing, including the definition of profiles, which produces effects in your legal sphere or which significantly affects you in a similar way.
How to exercise your rights?
You may exercise your rights free of charge, unless it is a manifestly unfounded or excessive request, in which case a reasonable fee may be charged, taking into account the costs.
We will respond to your requests within a maximum period of 30 days, except in cases of more complex requests.
Thus, you can exercise your rights through the following addresses:
GEMC - Gestão de Equipamento do Município de Chaves, EM S.A.
Termas de Chaves
Largo das Caldas
5400-534 Chaves
Phone: + 351 276 332 445
Fax: 276 332 447
Email: parquedecampismo@chaves.pt
Website: www.campismochaves.pt
5. POSSIBILITY OF CONTACT VIA WEBSITE
The website of Parque de Campismo Quinta do Rebentão contains a Contact Form that allows a quick electronic contact with our company. If a data subject contacts Parque de Campismo Quinta do Rebentão by email or through a contact form, the personal data transmitted by the data subject is automatically stored. There is no transfer of this personal data to third parties.
6. LINKS
This website may contain hyperlinks (links) to other electronic sites. We are not responsible for the privacy policies of these same electronic sites. Users are advised that, when accessing other electronic sites, they consult the pages that, within those sites, refer to their privacy policies.
DOUBTS
In case of doubt or clarification of any aspect of our Privacy Policy, please inform our company through the means and/or contacts contained in this Privacy Policy.
This Privacy Policy was updated on May 27, 2022.